Sunil Pandya

Introduction

Business-oriented IT professional with 26 years of experience in the industry, with hands-on experience in championing business process improvements and cost reductions. Skilled in identifying the most cost-effective, value-added solutions. Full project life cycle experience as a pre-planning, developer, consultant, and manager of small and large-scale IT projects, consistently producing quality deliverables on schedule and on budget. A proactive communicator gaining the confidence and respect of senior executives, clients, vendors, and stakeholders; recommend long-term solutions. Energetic leader, coach, and mentor of a sizable team (about 200+) who readily gains employee confidence while utilizing their talents and knowledge to full advantage.

Strategy Enhancement

• Identify growth opportunities: Analyze market trends and business performance to identify potential areas for growth and development.
• Expand innovative programs: Develop and implement new programs that leverage technology to drive business innovation and efficiency.
• Determine strategies for advancement: Formulate strategic plans that align with the company's long-term goals and objectives.
• Convert them into action plans: Translate strategic plans into actionable steps, ensuring alignment with business goals and monitoring progress.

Leadership

• Mentor: Provide guidance and support to team members, helping them to develop their skills and achieve their career goals.
• Training: Organize and conduct training sessions to enhance the technical and professional skills of the team.
• Recruiting: Identify and attract top talent to build a high-performing team capable of delivering outstanding results.

Project Management

• Analyzing needs: Conduct thorough needs assessments to understand business requirements and project goals.
• Identifying problems/solutions: Diagnose issues and develop effective solutions to address project challenges.
• Executing pre-project work: Prepare and organize all preliminary work required before project commencement.
• Process development: Design and implement processes that streamline project execution and enhance efficiency.
• Identifying blockers: Recognize and address obstacles that may hinder project progress, ensuring timely resolution.
• Deliverables: Define project deliverables and ensure they meet quality standards and stakeholder expectations.
• Sprint plans: Develop and manage sprint plans, ensuring alignment with project timelines and objectives.
• Scrum meetings: Facilitate regular scrum meetings to track progress, identify issues, and plan next steps.
• Troubleshooting: Quickly and effectively resolve technical and operational issues that arise during the project.
• Team and client coordination: Ensure seamless communication and collaboration between team members and clients.

Key Skills and Competencies

Professional

• Acting as a point of escalation: Serve as the primary point of contact for resolving critical issues and challenges.
• Able to work in a busy and fast-paced environment: Thrive in dynamic settings, managing multiple tasks and priorities effectively.
• Knowledge of different specialisms within IT: Possess a broad understanding of various IT disciplines and their applications.
• Setting up Docker based environments: Skilled in configuring and managing Docker environments for development and deployment.
• Experience of working in a demanding customer service environment: Excel in high-pressure situations, maintaining professionalism and delivering quality service.
• Able to communicate with and motivate a team of technical people: Foster a positive team environment through clear communication and motivational leadership.
• Technical understanding of current security trends and solutions: Stay updated with the latest security practices and technologies to protect systems and data.
• Planning, implementing and monitoring changes in infrastructure configurations: Oversee infrastructure changes to ensure optimal performance and reliability.
• Installing new servers and configure hardware: Proficient in setting up and configuring server hardware to meet business needs.
• Performing daily backup operations: Ensure data integrity and availability through regular backup processes.
• Developing best practices and written documentation for all server maintenance issues: Create comprehensive documentation to guide server maintenance and troubleshooting.

Personal

• Motivated by a desire to deliver quality, “business fit” solutions: Driven to provide solutions that align with business objectives and deliver measurable value.
• Able to communicate with internal and external stakeholders at a senior level: Skilled in engaging with senior leaders to discuss strategies and solutions.
• Keeping overall objectives and strategies in mind: Maintain a focus on long-term goals while managing day-to-day activities.
• Making decisions at the appropriate time: Exercise sound judgment to make timely and effective decisions.
• Can make presentations to large groups of people: Confident in delivering presentations and conveying information clearly to large audiences.

Technical Expertise

• Installing, Upgrading, Data Migration and troubleshooting: Expertise in setting up, upgrading, and migrating data across systems, and resolving technical issues.
• Knowledge of MEAN, MERN stack: Proficient in using MongoDB, Express.js, Angular, and Node.js (MEAN) as well as MongoDB, Express.js, React, and Node.js (MERN) stacks for full-stack development.
• Hybrid Mobile applications using React Native, Flutter and Ionic Frameworks: Skilled in developing cross-platform mobile applications using React Native, Flutter, and Ionic.
• Data Science, Artificial Intelligence and Data Structures: Knowledgeable in data science methodologies, AI technologies, and data structure algorithms to develop intelligent solutions.
• Coordination with DevOps team to configure deployment scripts: Work closely with DevOps to create and manage deployment pipelines and scripts.
• Worked on all flavors of the latest versions of Magento: Extensive experience with Magento's Community, Enterprise, and Cloud editions, in roles from Developer to Architect.
• Extensions development: Developed Magento extensions for custom functionalities like Customers, Catalogue, Shipping, Orders, and Payment Solutions.
• Consuming third party API services: Integrated third-party services like E-bay, NetSuite, Sedona ERP, and WinRetail into applications.
• Payment Integrations: Implemented various payment gateways such as Sage Pay, PayPal Bill Me Later, Avalara Tax, QuickBooks, FDMS integration, Google Checkout, Clearent, USA E-pay, Mercury Payments, Google Checkout, and Authorize.net, ensuring PCI Compliance.
• Configuration of New Relic, VictorOps, Apache SOLR, Sphinx and SOAP/REST APIs: Set up and configured monitoring tools and search platforms, and developed APIs for application integration.
• Database Administration: Managed and optimized databases using MySQL, PostgreSQL, and MS-SQL.
• Programming tools: Proficient in Python, Advanced PHP, MVC frameworks, Zend, and Symphony.
• Automation, Integration, and Unit Testing: Conducted automated tests and integration using PHPUnit to ensure code quality and reliability.
• Scripting Languages: Experienced with Angular JS, TypeScript, JavaScript, and JQuery for web development.
• Python Full Stack Development: Developed full-stack applications using Python and Django framework, including web services.
• Version Controlling: Managed code versions using GIT and SVN.
• Magento eCommerce platform: Extensive experience with Magento development, customization, and deployment across all editions.
• Front End Development: Developed front-end applications adhering to W3 standards using HTML5 and CSS3.
• Agile Development and Waterfall model: Familiar with both Agile and Waterfall project management methodologies.
• Operating systems: Skilled in LINUX, WINDOWS, and Mac operating systems.
• Optional Development Environment: Worked with WordPress, PrestaShop, BigCommerce, and Shopify for web development.

AI Related Skills

Professional

• Strategic Planning: Developing and implementing strategic plans to leverage AI and emerging technologies for business growth and innovation.
• AI Strategy: Defining organizational AI strategies aligned with business objectives, including roadmap development and resource allocation.
• AI Governance: Establishing governance frameworks to ensure ethical and responsible use of AI technologies, including data privacy and security measures.
• AI Adoption: Leading AI adoption initiatives across departments, fostering a culture of innovation and continuous learning.
• AI Project Management: Managing end-to-end AI projects, from requirements gathering to deployment and evaluation, ensuring alignment with stakeholder expectations.
• AI Solutions Architecture: Designing scalable and efficient AI solutions, leveraging cloud platforms and distributed computing frameworks.
• AI Ethics and Bias Mitigation: Implementing measures to address ethical considerations and mitigate biases in AI algorithms and models.
• AI Collaboration: Collaborating with cross-functional teams, including data scientists, engineers, and business stakeholders, to drive AI initiatives.

Technical

• Natural Language Processing (NLP): Applying NLP techniques to analyze and extract insights from unstructured text data, including sentiment analysis and entity recognition.
• Machine Learning Algorithms: Implementing supervised and unsupervised machine learning algorithms for classification, regression, clustering, and anomaly detection tasks.
• Deep Learning: Developing neural network architectures for deep learning applications, including convolutional neural networks (CNNs) and recurrent neural networks (RNNs).
• Python Libraries for AI: Utilizing popular Python libraries such as TensorFlow, PyTorch, and Keras for AI model development and training.
• Reinforcement Learning: Designing and implementing reinforcement learning algorithms for autonomous decision-making systems and game playing agents.
• Computer Vision: Building computer vision models for image classification, object detection, and image segmentation tasks using frameworks like OpenCV and Keras.
• AI Model Deployment: Deploying AI models into production environments using containerization technologies like Docker and orchestration tools like Kubernetes.
• AI Experimentation and Evaluation: Conducting experiments to evaluate AI model performance and optimize hyperparameters using techniques like cross-validation and A/B testing.

Domain Expertise

• Logistics and SCM: Expertise in logistics and supply chain management, optimizing processes and systems for efficiency.
• E-Commerce: Extensive experience in order management, warehouse automation, and integrating web APIs using Python micro-frameworks and Slim.
• ERP: Worked with ERP systems like SAP Hana/Hybris, NetSuite, Sage Pay, Sedona, WinRetail, SugarCRM, and some knowledge of Salesforce.

Development and Communication Tools

• Development Tools: Proficient in using PyCharm, Wing Personal, Django, Eclipse, Visual Studio, NetBeans, and PHPStorm for development.
• Communication Tools: Experienced with JIRA, Zen Desk, Work front, VictorOps, Slack, Skype, Blue Jeans, UberConference, Assembla, and New Relic for project management and communication.
• Cloud Services: Skilled in setting up and managing servers on AWS, Google Cloud, Heroku, Rackspace, and Cloudflare CDN.
• Versioning Controls: Managed version control using GitHub, Git-Lab, Source Tree, and Bitbucket.
• Containerization and Automation: Experienced with Docker, Vagrant, and Ansible Playbooks for containerization and automation.